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HALLOWEEN SEASON RENTAL COSTUME POLICY

HALLOWEEN RENTALS ARE BY APPOINTMENT AND SUBJECT TO AVAILABILITY AND SIZING.  

  1. STARTING A COSTUME RENTAL REQUEST: A customer starts by making a rental request for a particular costume style or character and the customer must supply measurements, and calendar dates needed. Our stylists will then confirm availability and can send a limited number of photos by email. 
  1. STYLIST FITTING: A customer can then proceed to set an appointment for a costume fitting to have one of our in-house stylists fit costumes on customers, according to your request. A $150.00 rental fee, including a $25.00 Fitting Fee, is charged before the costume fitting appointment.  If you do not end up renting a costume, a refund of $125.00 will be processed.   Hours of Operation: Monday – Friday 10:00AM-6:00PM
  1. COSTUME RENTAL PICKUP AND RETURN: The Costume rental time is 7-10 days. Discuss with the stylist your costume rental dates. Overdue rentals incur a $25 per day late fee.  Costumes may be shipped back at renters expense.

COSTUME RENTAL GUIDELINES

  • ALL RENTAL FEES ARE DUE PRIOR TO COSTUME FITTING. 
  • PAYMENT: Make your $150 pre-payment via credit card.
    Pay at the link below, include your last name or company in the Invoice # line
  • A SECURITY DEPOSIT OF $150 is required at the time of rental. CREDIT CARDS are the only acceptable method of payment for security deposits on rentals, and will be paid at time of costume pickup. VALID I.D must be shown at pickup.
    •  The security deposit will be refunded after all costumes have been returned and is REQUIRED for all rentals. 
  • COSTUME RETURNS are accepted in our Rental Receiving Department at 4727 West Montrose. Please bring your copy of your rental contract with you in order to facilitate your return and have all costume pieces on the hangers supplied at the time of your rental. Missing or Damaged costume rental fees are assessed at time of return. 
  • WALK IN CUSTOMERS WILL BE HANDLED ON A CASE BY CASE BASIS, AND SUBJECT TO AVAILABILITY.
  • This is not a self-serve facility; all visitors must be accompanied by a stylist at all times.  Visitors are not permitted on warehouse ladders for safety purposes.