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Frequently Asked Questions

Frequently Asked Questions

How do I place an order for a Show Rental?

  1. Complete our Plot Request Form with the dates of your show run. Once submitted, we will email you the plot for your production.
  2. Select the costumes you’d like to rent from the plot and submit your order. Ideally, orders should be placed 6–8 weeks before your show opens. For expedited requests, please email us directly to check availability.
  3. Provide exact measurements for each actor to ensure costumes can be tailored for a perfect fit.
  4. Submit your order with payment details (school purchase orders or credit card information).
  5. After payment is confirmed, we can ship the costumes by your requested date, or have them ready for local pickup in Chicago, IL.

How long is the rental period?
Our standard rental period is approximately 10 days, designed to cover a single production week. Costumes are delivered the Friday before your opening night and must be returned or shipped back by the Monday after your final performance.

Do you offer costume packages for shows?
Unfortunately, we do not offer pre-set packages. All costumes are rented à la carte and customized to each actor’s measurements for a tailored fit.

Can you provide me with a quote?
Each order is handled individually. Typically, rental costs range from $70.50–$78.50 per costume, per production week.

  • Discounts are available for additional production weeks.
  • Early release charges and surcharges for certain sizes may apply. Size surcharges: chest sizes over 50″ is an additional $40 per costume, and chest sizes 60″+ is an additional $50 per costume.
  • Shipping costs vary by package weight and distance, but we recommend budgeting $5–$10 per costume for round-trip shipping.

Can I see pictures of the costumes I’m ordering?
We prioritize photographing costumes for confirmed orders due to time constraints. However, our professional costume stylists will collaborate with you to select the best looks and colors for your production. Images of lead characters and specific design choices can often be provided upon request.

Explore our online galleries for visuals of our most popular shows. Galleries are updated regularly as new photos are taken.

Can I rent just one costume?
Absolutely! Single costume rentals start at $150 plus tax for a one-week rental. These costumes are pulled from our general stock rather than show-specific collections.

Can  you help me with shoes, wigs or make-up?

Yes we can.  We have many items already in stock for purchase, and with notice we are happy to also obtain what you need if we don’t already stock it.  

Do I need to clean the costumes before returning them?
No, cleaning is included in your rental fee! However, please follow our return procedures to ensure a smooth process and avoid additional charges.

Can we alter the costumes ourselves?

No, there should be no reason for you to alter anything.  We take care of pressing and altering the costumes before you receive them.  In the rare case where there is a sizing issue, all you need to do is contact us. 

What if I don’t like the costumes chosen for my show?
Our team of professional costumers has access to the largest selection of costumes anywhere and extensive experience pulling the best looks for productions. If you encounter any issues, please notify us by email immediately upon receiving your order. We’ll work quickly to resolve any concerns and ensure your show is a success.

Can I credit Broadway Costumes on social media for costumes we use in a show? 

Yes! We’d love it if you did that. You can find us on the following platforms:

Have additional questions?
Our team is here to help! Contact us directly for assistance with your order or for personalized recommendations.